Knowledge Management Education & Training
Our value proposition on knowledge management learning
- We provide learning that is practical, flexible and outcomes based and which has been properly customised to the needs of your own organization, after a thorough needs analysis process.
- We expose delegates to up-to-date case studies and first hand knowledge of the latest and best knowledge practices and thinking available internationally and provide them with time to reflect on these, in terms of the needs of their own workplaces.
- We believe that learning can only be effectively assessed back in the workplace and to this end delegates do real time assignments, which we mentor and assess together with them, some time after they have attended a workshop.
- We believe that those who have not done should not teach; so all our facilitators are experienced in implementing knowledge management at a senior level and have contributed to research and literature in the field.
We can assist your organisation with:
K.M. “on the job” TRAINING WORKSHOPS
1) One-day workshop for KM knowledge workers
The focus is on assisting knowledge workers to be proficient in the Best Practices methodology and applications of KM. We place emphasis on tools and techniques, case studies and practical solutions.
2) One-day workshop for managers from the business units where KM implementation pilots will run.
The curriculum will be determined by the guidelines for the roles of the managers as set out in your KM STRATEGY. If you don’t yet have a KM STRATEGY we can help you write one. Alternatively we can customise the curriculum to your needs as suggested by best practice.-
The focus is on:
- The KM processes which will run in the business units and how they should be managed;
- The wider scope and implications of KM;
- KM tools and resources and best practice KM thinking and practices;
- How KM brings people, processes and technology together around valuable business knowledge, which is to be turned into shareholder value.
- What the expected outcomes will be
3)One-day workshop for KM Champions
The curriculum will be determined by the guidelines for the roles of the champions as set out in your STRATEGY.-
The focus is on:
- The role and function of the KM champions in the implementation of KM in the business units;
- KM champions as seed carriers of KM, promoting KM practices both in your business unit and in neighbouring business units;
- KM tools and resources;
- KM mentoring and coaching;
- What the expected outcomes will be.
4) Half day Workshop for Senior Managers
-
The focus is on:
- The complete set of KM processes which will run in the business units
- How middle management and senior management will be involved;
- The strategic and operational benefits and their impact;
- How the KM initiatives will be managed;
- What the expected outcomes will be.
5) Two day workshop for the Knowledge Manager and her/his staff whose responsibility it is to introduce KM into the organisation
- The focus is on:
- All issues (enablers and disablers) of implementation;
- Building your project plan
- Culture change;
- Strategic alignment and adjustment;
- All the tasks and responsibilities as set out in the job descriptions for these roles.
- Bringing people, processes and technology together around valuable business knowledge, which is to be turned into shareholder value.
- Planning, implementation and evaluation of KM initiatives; (including: best pratices methodology; enterprise knowledge sharing; communities of practice; enabling innovation; business intelligence; data warehousing; building systems capacity to support knowledge transfer and knowledge sharing).
6) Two day workshop for KM Continuous Improvement Experts
The focus of this workshop is on how to apply a continuous improvement methodology (incremental innovation) to the knowledge assets usage cycle. You will learn how to diagnose and solve an organisation’s KM problems using international best practices. You will learn how to write up your KM solutions and successfully transfer the knowledge to other knowledge workers using best practice knowledge transfer methods.
The integration of Knowledge Management and Learning Management
We have a paper on the integration of Knowledge Management and Learning Management. In the paper we demonstrate what the conceptual and functional reasons are for the integration of Learning Management and Knowledge Management. We also look at issues of integration at the operational level and offer conjectures on what the integrated landscape of Knowledge Management and Learning Management might encompass in the next 5 years. Our paper is called;Knowledge Management and Learning; the eternal merry-go-round ?
